Sofia, Bulgaria

Работно време:

Reference Number: 

About us:

Bulwork is the first IT recruitment agency in Bulgaria with more than 20 years of significant presence in the market. The company has established a reputation for delivering high-quality services to both candidates and clients. The company respects the candidates and always strives to find the most suitable and challenging job for them.

Our client is a leading company in the Telco sector with offices in Asia, Middle East, North America, and Europe which offers a smart network utility that combines on-demand infrastructure, automation, web-based portal, and APIs. Their communication services range from network connectivity, co-location through system integration, and support to providers globally. Together with them, we are looking for:


In this position, you have to respond in a timely, professional, and effective manner to customer's queries and service problems. This includes providing assistance to clients with testing and troubleshooting faults, coordination of maintenance actions, and staying in touch with clients until successfully resolving their issues. You will be part of the team which provides tech support 24/7 on 12 hours shifts.


- More than 2 years of experience providing operational support in the Telco industry;
- In-depth understanding of DWDM, L2 & L3 Networks, Optical layer, Services based on MEF standards;
- Hands-on experience in control switches, Media Gateways, SIP, MGCP/H.248, Voice Compression/Decompression;
- Experience in Dynamic Routing Protocols (BGP, OSPF);
- Ability to multi-task and communicate in English in a proficient manner.


- Bachelor's or Master's Degree in Electronic/Electrical Engineering, Computer Science or relevant;


And in return will attract you with:

- Very competitive remuneration package;
- Private health insurance and multisport card;
- To become a part of a very stable company coming from the reachest region of Asia which have long term plans for the office in Bulgaria;
- Last but not least - the opportunity to work on cutting-edge technologies and projects which you can't find in another company in Bulgaria.

If you are interested in this career opportunity, please send your CV in English or just the LinkedIn profile!

Confidentiality of all applications is assured. Only short-listed candidates will be contacted.
The candidates do not pay any taxes to the agency - the services are FREE OF CHARGE.
Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01.09.2016 from MLSP).