SUPPORT SPECIALIST LEVEL 1

Location: 
Sofia

Работно време:

Reference Number: 
BWBPCSA
Obligations: 

Bulwork is the first IT & TELCO recruitment agency in Bulgaria with more than 21 years of stable presence in the market. The company has established a reputation for delivering high-quality services to both clients and candidates. We respect the wishes of our clients and strive to provide the best service by finding the most suitable and challenging job for them.

About our client:

Our client is the biggest organization in Bulgaria that provides solutions in different IT areas such as cloud computing, big data, cybersecurity, etc. Their products are innovative and they strive always to give the best solutions for their clients. The company is working on different interesting projects and now they are looking for several motivated Geeks who will join their team as:

SUPPORT SPECIALIST LEVEL 1

Experience: 

Main duties:

-Replying to support tickets via e-mail or chat
-Answering pre-sales questions that can arise from potential customers
-Assist the clients with the onboarding and active collaboration between the back office and end-users

Main requirements:

-2 years of experience in a customer support role;
-Fluent English (C1/C2);
-Highly communicative personality;
-Team player mindset;
-Basic understanding of WordPress is considered as a strong advantage;
-Experience in sales is a plus but it is not mandatory!

Offer: 

-Great salary;
-Additional health insurance;
-Sportscard giving free access to a great number of sports facilities;
-Nice and friendly working atmosphere;
-Recognition programs and rewards;
-Coverage of certification program expenses;
-Company-sponsored events and team buildings + participation in social groups of interests;

Sounds like a suitable position for you? Then do not hesitate and send us your CV or Linkedin profile!

Confidentiality of all applications is assured. Only short-listed candidates will be contacted.
The candidates do not pay any taxes to the agency – the services are FREE OF CHARGE.
Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01.09.2016 from MLSP).

Position category: