HelpDesk Trainee

HelpDesk Trainee





Reference Number: 



Bulwork is the first IT recruitment agency in Bulgaria with more than 19 years of stable presence in the market. The company has established a reputation for delivering high-quality services both to the clients and candidates. We respect the wishes of our clients and strive to provide the best service by finding the most suitable and challenging job for them.

Our client:

Leading European financial organization offering banking services globally, hiring and developing talents in IT with various skills and knowledge. The company hosts one of the biggest IT departments in the financial sector in Bulgaria, developing its own applications alongside using the applications offered by various vendors. For a new project, they want to expand its Help Desk Department hiring dozen of talented people who will be happy to communicate and support the other units in the bank. We are looking actively for them:

HelpDesk Trainees


- Very good command of English language;
- Experience with MS Office;
- Responding calls/inquiries by phone, e-mail;
- Analyzing and processing incidents, related to the operation of the company’s business systems.


- Education in the field of information technology;


- Full-time job position;
- Very good opportunity for professional growth and self-development due to the fact the organization trains and certificates its people constantly;
- Additional social benefits package (incl. sports card, food vouchers, additional health insurance and many others) plus a good salary.

If you are interested in this professional opportunity, send us your CV in English immediately or your Linkedin profile.

Confidentiality of all applications is assured. Only short-listed candidates will be contacted.

The candidates do not pay any taxes to the agency – the services are FREE OF CHARGE.

Position category: 



Software & Services


Limited Liability Company

Bulwork is the first IT/BPO Recruitment Agency in Bulgaria. Bulwork was founded in December 2000 and have since developed the biggest database of qualified specialists in Bulgaria - about 75% of all skilled IT professionals.

Our main service is recruitment of qualified specialists for different software and hardware companies, contact centers, technical support centers, IT departments in companies from all industries, as well as leading banking and state institutions.  We do not limit our services to big and well-established businesses only, but also focus on start-up, small and medium-sized companies.

The company uses different channels and innovative approaches for recruitment. We have an active database with current job-seekers in the IT and BPO sector. We are able to meet the expectations of our clients and candidates and gain their trust by offering top-level services and having highly qualified HR and IT consultants in our team.

Crazy Explosive Boost 2017 PK Low

2020 © All rights reserved. Bulwork Company Ltd.