CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

Location: 

Sofia

Job Type: 

Full-Time

Reference Number: 

BW_JCSM

Obligations: 

About us:

Bulwork is the first IT & TELCO recruitment agency in Bulgaria with more than 19 years of stable presence in the market. The company has established a reputation for delivering high-quality services both to the clients and candidates. We respect the wishes of the candidates and strive to provide the best service by finding the most suitable and challenging job for them.

Our client:

US-based company which develops a platform that records, transcribes and analyzes calls & meetings of teams that communicate with customers, sales, etc. Their customers are mainly from Australia, Canada, UK, USA.
For their growing team in Sofia, together we are looking for experienced:  

CUSTOMER SUCCESS MANAGER 

Your main responsibilities will be to communicate with new/ old clients,  onboarding, and supporting new clients.

 

Experience: 

Requirements:

- Experience in onboarding clients;
- Hands-on experience in Account Management;
- Experience in  CRM systems (no matter which), Salesforce, Jira;
- Fluency in English due to the fact you will communicate mainly with customers located outside Bulgaria;
 

Offer: 

The company will attract you with:

- Excellent salary plus additional health insurance;
- Standard working time with home office option;
- Team buildings and fun activities;
- Employee share ownership;
- The opportunity to be part of an experienced team consisted of excellent colleagues;
- Last but not least, a stable company in this turbulent time;

If you are interested in this professional opportunity and you are looking for the next promising step in your career, just send us your CV or Linkedin profile!

Confidentiality of all applications is assured. Only short-listed candidates will be contacted.
The candidates do not pay any taxes to the agency – the services are FREE OF CHARGE.
Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01.09.2016 from MLSP)  
 

 

Position category: 

Bulwork

Industry: 

Software & Services

Type: 

Limited Liability Company

Bulwork is the first IT/BPO Recruitment Agency in Bulgaria. Bulwork was founded in December 2000 and have since developed the biggest database of qualified specialists in Bulgaria - about 75% of all skilled IT professionals.

Our main service is recruitment of qualified specialists for different software and hardware companies, contact centers, technical support centers, IT departments in companies from all industries, as well as leading banking and state institutions.  We do not limit our services to big and well-established businesses only, but also focus on start-up, small and medium-sized companies.

The company uses different channels and innovative approaches for recruitment. We have an active database with current job-seekers in the IT and BPO sector. We are able to meet the expectations of our clients and candidates and gain their trust by offering top-level services and having highly qualified HR and IT consultants in our team.

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