DIRECTOR – CENTER OF EXCELLENCE (CoE)

DIRECTOR – CENTER OF EXCELLENCE (CoE)

Location: 

Sofia, Bulgaria

Job Type: 

Full-Time

Reference Number: 

BWTEL-COE01

Obligations: 

About us:

Bulwork is the first IT and TELCO recruitment agency in Bulgaria with more than 18 years of significant presence in the market. The company has established a reputation for delivering high quality services to both candidates and clients. The company respects the candidates and always strives to find the most suitable and challenging job for them.

 

About our client:

A Telecom service corporation with offices in Dubai, UK, US, Singapore, Bulgaria etc. The company is operating in the field of telecommunications and its award-winning platform is transforming the way global business communications and connectivity are being served. The platform combines on-demand infrastructure, automation, web-based portals and APIs.

 

The company has recently opened a new office in Sofia, Bulgaria and together with them we are looking for a very experienced:

 

 

DIRECTOR – CENTER OF EXCELLENCE (CoE)
 

The Director CoE will be responsible for proactive 24/7 management and day to day support of company’s global infrastructure & services, service delivery and customer experience. You will also participate in management of people and services across multiple Network platforms & technologies maintaining customer focus and operational excellence across the CoE teams.

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Experience: 

Main requirements:

* At least 15 years of professional experience in the Telecommunications;
* Prior in depth experience in an operational senior management in a telecommunications service provider is mandatory!
* Experience in managing large public Networks & service with Enterprise focus (dealing with enterprise customers);
* Excellent Service Management skills and experience;
* Excellent people management skills - communication, teamwork, and leadership;
* Good technical knowledge and background;
* Fluency in English (both written and verbal).

Offer: 

The company will attract you with:

* Excellent remuneration package!
* Additional social benefits package incl. additional health insurance, sports card, etc.;
* Amazing opportunities for further career growth and development;
* An innovative and collaborative culture;
* Dynamic work environment with some of the most experienced guys in this field globally;
* Standard working hours.

If you are the person we are looking for, please send your CV in English and let’s discuss more about this unique opportunity!

Confidentiality of all applications is assured. Only short-listed candidates will be contacted.
The candidates do not pay any taxes to the agency - the services are FREE OF CHARGE.

Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01.09.2016 from MLSP)

Position category: 

Bulwork

Industry: 

Software & Services

Type: 

Limited Liability Company

Bulwork is the first IT/BPO Recruitment Agency in Bulgaria. Bulwork was founded in December 2000 and have since developed the biggest database of qualified specialists in Bulgaria - about 75% of all skilled IT professionals.

Our main service is recruitment of qualified specialists for different software and hardware companies, contact centers, technical support centers, IT departments in companies from all industries, as well as leading banking and state institutions.  We do not limit our services to big and well-established businesses only, but also focus on start-up, small and medium-sized companies.

The company uses different channels and innovative approaches for recruitment. We have an active database with current job-seekers in the IT and BPO sector. We are able to meet the expectations of our clients and candidates and gain their trust by offering top-level services and having highly qualified HR and IT consultants in our team.

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