INCIDENT MANAGER

INCIDENT MANAGER

Location: 

Sofia, Bulgaria

Job Type: 

Full-Time

Reference Number: 

BW-IM-I

Obligations: 

Who are we?

Bulwork is the first IT & TELCO recruitment agency in Bulgaria with more than 18 years of stable presence in the market. The company has established a reputation for delivering high-quality services both to the clients and candidates. We respect the wishes of our clients and strive to provide the best service by finding the most suitable and challenging job for them.

Who is our client?

An Italian company who is an international leader in logistics & parcels. The company has more than 60 years presence being one of the biggest holdings in this field. Besides this, they have their own software development company, hosting company and they are very strong in the retail business too..
You can join their team of Software Developers and QAs in Sofia on the position of:

INCIDENT MANAGER

What will you do?

You'll receive tickets about logistics, shipments, online payments from Jira & will address them towards your colleagues in the Sofia office.

Experience: 

IF you have...

- 2+ years of experience in a similar role;
- Fluent Italian and a working knowledge of English;
- Jira;
- Technical support or some software development skills will be a strong advantage.

Offer: 

...YOU have to grab this opportunity because you will get

- The opportunity to work in a well-established international company;
- The work is not in a contact center but in a software company
- The company will cover certifications and will provide additional trainings;

If this sounds like it was made for you - do not hesitate and send us your CV in Italian (English is also OK).

Confidentiality of all applications is assured! Only short-listed candidates will be contacted!
The candidate does not pay any taxes to the agency – the services are FREE OF CHARGE!
Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01.09.2016 from MLSP)

Bulwork

Industry: 

Software & Services

Type: 

Limited Liability Company

Bulwork is the first IT/BPO Recruitment Agency in Bulgaria. Bulwork was founded in December 2000 and have since developed the biggest database of qualified specialists in Bulgaria - about 75% of all skilled IT professionals.

Our main service is recruitment of qualified specialists for different software and hardware companies, contact centers, technical support centers, IT departments in companies from all industries, as well as leading banking and state institutions.  We do not limit our services to big and well-established businesses only, but also focus on start-up, small and medium-sized companies.

The company uses different channels and innovative approaches for recruitment. We have an active database with current job-seekers in the IT and BPO sector. We are able to meet the expectations of our clients and candidates and gain their trust by offering top-level services and having highly qualified HR and IT consultants in our team.

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