Specialist onboarding and customer care

Specialist onboarding and customer care


Sofia, Bulgaria

Job Type: 


Reference Number: 



Bulwork is the first IT recruitment agency in Bulgaria with more than 19 years of significant presence in the market. The company has established a reputation for delivering high-quality services to both candidates and clients. The company respects the candidates and always strives to find the most suitable and challenging job for them.

Who is our client?
The company was established in 2010 and provides access to a wide range of markets, including Equities, FX (Forex) and others. The company is HQ in Singapore but operating mainly in UK. In their office in Sofia, Bulgaria are working about 20 IT Geeks and together we are looking for a

Specialist onboarding and customer care

Main duties:
On this position you will be responsible for onboarding of the clients, maintenance of client documentation and information, client queries and other related activities.


- 2+ years of experience as an onboarding or KYC specialist;
- Previous experience in FX, CFD, Financial Services or Banking filed;
- Willingness to work on a flexible time schedule;
- Understanding of the key requirements for risk-based approach to client onboarding;
- Excellent English - both written and spoken. 


- University Degree in Economics or a related field;


- Very competitive remuneration;
- Social benefits package plus additional incentives;
- Multinational environment and opportunity to be part of a growing business which deliver technology excellence.

If you want to make a professional step forward and that position sounds like the right challenge for you - send us your CV in English or Linkedin profile!

Confidentiality of all applications is assured. Only short-listed candidates will be contacted!
The candidates do not pay taxes to the Agency - the services are FREE OF CHARGE.
Bulwork Company LTD - IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP)  

Position category: 



Software & Services


Limited Liability Company

Bulwork is the first IT/BPO Recruitment Agency in Bulgaria. Bulwork was founded in December 2000 and have since developed the biggest database of qualified specialists in Bulgaria - about 75% of all skilled IT professionals.

Our main service is recruitment of qualified specialists for different software and hardware companies, contact centers, technical support centers, IT departments in companies from all industries, as well as leading banking and state institutions.  We do not limit our services to big and well-established businesses only, but also focus on start-up, small and medium-sized companies.

The company uses different channels and innovative approaches for recruitment. We have an active database with current job-seekers in the IT and BPO sector. We are able to meet the expectations of our clients and candidates and gain their trust by offering top-level services and having highly qualified HR and IT consultants in our team.

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