SUPPORT ENGINEER (L2)

SUPPORT ENGINEER (L2)

Location: 

Sofia, Bulgaria

Reference Number: 

BW_LSE_RS

Obligations: 

Who are we?
 
Bulwork is the first IT and TELCO recruitment agency in Bulgaria with more than 18 years of significant presence in the market. The company has established a reputation for delivering high-quality services to both candidates and clients. The company respects the candidates and always strives to find the most suitable and challenging job for them.

About our client:

A very promising and well funded US product oriented software company which is developing and maintaining an automation platform for enterprise security. The company's clients include multiple Fortune 500 companies, attracted to its services by the impeccable reputation formed during the years by its dedicated developers staff. The current team consists of over 100 employees in the US and following a recent expansion in Bulgaria, it aims to find a suitable person for the role of: 

 SUPPORT ENGINEER (L2)

Main Duties:

You will be responsible for troubleshooting and solving highly complex, escalated support issues. You will need to be able to quickly learn new technologies, have very broad technical experience from UI javascript issues, virtualised server and cloud architectures to JVM tuning, and solve difficult problems with limited information.

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Experience: 

- 2+ experience on a relevant position;
- Experience with support of web applications;
- Good knowledge in Linux;
- Good understanding of monitoring and scripts/code;
- Ability to think non-linearly and to approach problems from different angles;
- Ability for on calls support when it's necessary;
- Excellent English - both written and verbal;  

Education: 

- University Degree in IT or relevant  specialty;

Offer: 

* Very competitive pay - one of top payers on the market in Sofia, Bulgaria!
* Unique opportunity for professional development under stable and positive management;
* Intensive training at the beginning;
* Opportunity to work with some of the latest open source technologies;
* A lucrative employee benefits package alongside with excellent working atmosphere;
* Work-life balance.

If this sounds like the right job for you, don’t hesitate to send us your CV in ENGLISH!

Confidentiality of all applications is assured! Only short-listed candidates will be contacted!
The candidates do not pay any taxes to the Agency – the services are FREE OF CHARGE.

Bulwork Company LTD - IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP).  

Bulwork

Industry: 

Software & Services

Type: 

Limited Liability Company

Bulwork is the first IT/BPO Recruitment Agency in Bulgaria. Bulwork was founded in December 2000 and have since developed the biggest database of qualified specialists in Bulgaria - about 75% of all skilled IT professionals.

Our main service is recruitment of qualified specialists for different software and hardware companies, contact centers, technical support centers, IT departments in companies from all industries, as well as leading banking and state institutions.  We do not limit our services to big and well-established businesses only, but also focus on start-up, small and medium-sized companies.

The company uses different channels and innovative approaches for recruitment. We have an active database with current job-seekers in the IT and BPO sector. We are able to meet the expectations of our clients and candidates and gain their trust by offering top-level services and having highly qualified HR and IT consultants in our team.

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