Business Analyst with ServiceNOW

Sofia, Bulgaria

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About us:

Bulwork is the first IT & TELCO recruitment agency in Bulgaria with more than 21 years of significant presence in the market. The company has established a reputation for delivering high-quality services to both candidates and clients. The company respects the wishes of the candidates and always strives to find the most suitable and challenging job for them.

About our client?

If we say that our client has more than 20 years of experience in delivering the best solutions in the field of Cyber Security, IoT, Finance, and Banking, for the European market, it will be only one part of their activities.. With more than 1500 employees and 28 offices around the globe, our client is a proven leader in Digitalization and Digital transformation process in the IT Industry. Right now to join their team of IT specialists, they are looking for an experienced:

ServiceNow Business Analyst

Responsibilities in this position are:

Managing stakeholders, translating and simplifying requirements for technical developers throughout user stories and analysis. Communicating at all levels with impact, doing project support, reporting activities, and PMO also, under the Agile methodology.


Essential skills and expertise:

- Previous experience as a Business/System Analyst, Project Manager, Project Support Expert, or ServiceNow System Administrator;
- Very good knowledge of project management tools like (ITBM, MS Project, JIRA, Confluence, and SharePoint);
- Experience or desire to work under Agile/ Scrum methodology;
- Experience in responses to RFIs, RFPs, and client-facing presentations;
- Very good English (both written and spoken);

An advantage will be:

* ServiceNow Certification (i.e. ServiceNow Certified System Administrator);
* ITIL Foundation certification (V3 or V4 preferred);
* SCRUM Master certification;
* Business Analyst certification e.g. IIBA, BCS;


The company can offer you:

- Competitive salary;
- A hybrid model of work with flexible working hours;
- 25 days annual paid leave;
- Additional health insurance and sportscard;
- Full covering of different Training and certification programs;
- Opportunity to work in a supportive team with amazing professionals;

What if this is the perfect job opportunity for you right at that exact moment? You can think about it and send us your application (CV) in English or your updated LinkedIn profile.

Confidentiality of all applications is assured. Only shortlisted candidates will be contacted!
The candidates do not pay any taxes to the Agency – the services are FREE OF CHARGE.

Bulwork Company LTD - IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP).

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