Sofia, Bulgaria

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We are Bulwork...

The first IT recruitment agency in Bulgaria with more than 22 years of stable presence in the market. We succeed to establish a reputation for delivering high-quality services both to clients and candidates. We respect the candidates' wishes and strive to provide the best service by finding the most suitable and challenging job for them.

Our partner is...

One of the leading employers in Bulgaria, a financial organization with 25+ years of experience in the local market. They have been awarded for their innovative working methods, as well as the quality of their services. Right now, they are in а process of digitizing their products in order to keep up with the latest demands of the business.

Currently, they're looking for an IT professional to join their team as a:


As an IT Help Desk Specialist, you will be the first point of contact who will be responsible for providing technical support and assistance by phone, ticketing system, and in person in order to be able to resolve different computer problems related to software and hardware issues and to help employees get back up and running smoothly again and if needed, escalate unresolved problems to a higher level of support.


Basic requirements for this position:

- IT-related University degree or student in a relevant specialty;
- Previous experience as a help desk technician or other low-tech/deep customer support role;
- Understanding of computer systems, mobile devices, etc.;
- Tech-savvy working knowledge of office automation products, databases, and remote control;
- Ability to diagnose and resolve basic technical issues;
- Very good level of English (B2 level).


- Some knowledge of VBScript, JScript, HTML, ASP;

Don't you think this is the right position for you? If yes, don't hesitate and send us your CV in English or your LinkedIn profile!


What will you receive in return?

- Attractive employee benefits package plus attractive remuneration;
- 25+ days of annual paid leave and 2 gross monthly salaries as an annual bonus;
- Standard working hours;
- Premium health insurance and life insurance;
- Sports activities and equipment;
- Opportunity to work from home (a few days per month);
- Onboarding and additional training;
- The opportunity to develop your career in one of the leading financial institutions in Bulgaria;
- Not to forget - discounts on all products of the bank incl. low interest on mortgage loans, etc.

If this job opportunity sounds interesting to you, don't wait any longer but apply today!

Confidentiality of all applications is assured. Only short-listed candidates will be contacted.
The candidates do not pay any taxes to the agency – the services are FREE OF CHARGE.

Bulwork Company LTD - IT Recruitment Agency (license No 2107 from 01.09.2016 from MLSP)